"WEBSITE USABILITY AND ACCESSIBILITY OF OSLO UNIVERSITY LIBRARY"
Anna Brzeska
Master Thesis 2004
GOALS
ANALYSIS
>>Library Users
>>UBO Website
>>UBO Site Map
>>Broken Links
METHODS
Questionnaires
>>Part A
>>Part B
>>Part C
>>Questions for the students
Interviews
>Answers employees
>Answers students
Card Sort
>>Result Cart Sort
Web servers logs
Usability testing
Accessibility testing
UBO website blind
Accessibility design
PROTOTYPE
WEBSITE REDESIGN
1 2 3 4 5 6 7 8 9 10
RECOMMENDATIONS
1 2 3 4 5 6 7 8 9 10
REPORT
References
>>Books
Glossary
Appendixs
Software
Supervisor
Examiner
Answers to Usability Testing Questionnaire from the UiO studentsSome comments about UBO website from UiO students
- Why is it not possible to cancel or change reservations made over the internet!???? This is VERY inconvenient!!!!
- It is OK
- It is boring
- It is good
- It should explain som more information about what are Resources by Subject.
- I do not understand what is a database.
- Difficult to navigate
- Which page is a homepage?
- I newer seen the homepage.
- I do not know What is the Libraries website and what's in it.
- What do I have to do to check out books? This information should be on the home page.
- Difficult to find the answer for some problems. FAQ should be on the first home page
- If I do not understand something I can ask the librarian but not quickly online
- I do not the difference between a database and a journal.
- Where can I check my e-mail?
- I do not understand what resources are.
- Some information about a place in the Library where I can use my cell phone.
- I will renew my items over the phone,or the chat
- Library catalog and BIBSYS are confusing.
- I do understand the some links on the UBO homepage
- I like it, it is ok, but it could be much better
- I do not understand difference between BIBSYS and Resources by Subject
- The students outside the country should have more information on this page
- The possibility of changing reservations made over the internet.
- The library website should have an information where are any computers I can use to type my term paper.
- Is it possible to ask a reference question via email? I would assume it to be, if one was slightly polite...
- What is the difference between Eletronic Journals and Electronic Bookshelf?
- When I received a notice that an item I checked out is now overdue. What do I do?
- The UBO website front door size should be increased, and those rotary doors really don't function as well as one would want for someone as antisocial and anxious as myself... No, really... I have no concrete suggestions, other than that the whole template on which UIO bases their websites are extremely cumbersome to fathom, for some reason.
- Add an A-Z and an FAQ
Answers parts: A,B,C
The 10 most popular links:Students
http://www.startsiden.no
Frida
http://www.telenor.no
http://www.dagbladet.no
http://www.cnn.com
http://www.sol.no
http://www.vg.no
http://www.stepstone.com
http://www.disney.com
http://www.uniweb.no
« Back
Chalmers University of Technology
412 96 Göteborg ,Sweden
Contact: Anna Brzeska
My webpage on Chalmers
http://dtek.chalmers.se/~d99annab
This webpage URL address: http://hem.bredband.net/annbrz
Göteborg, october 2004