"WEBSITE USABILITY AND ACCESSIBILITY OF OSLO UNIVERSITY LIBRARY"
Anna Brzeska
Master Thesis 2004
GOALS
ANALYSIS
>>Library Users
>>UBO Website
>>UBO Site Map
>>Broken Links
METHODS
Questionnaires
>>Part A
>>Part B
>>Part C
>>Questions for the students
Interviews
>Answers empoyees
>Answers students
Card Sort
>>Result Cart Sort
Web servers logs
Usability testing
Accessibility testing
UBO website blind
Accessibility design
PROTOTYPE
WEBSITE REDESIGN
1 2 3 4 5 6 7 8 9 10
RECOMMENDATIONS
1 2 3 4 5 6 7 8 9 10
REPORT
References
>>Books
Glossary
Appendixs
Software
Supervisor
Examiner
Answers to Usability Testing Questionnaire from the UiO and UBO employeesSome comments about UBO website from UBO employees
- Difficult to understand how to find the different Departmental Libraries hidden behind the link to f.ex. The Mathematical and Natural Sciences Library.
- The home page has no link to an English language page
- Information resources have short link-names. Might be difficult to understand what is hidden behind the links.
- The UBO website paths are not always easy to understand. The students information can be confusing.
- I would get in contact with the address at the bottom of the particular webpage.
- You can renew yours overdue book only by Mitt Bibsys or e-mail, on Norwegian webpage, by not on English page
- Not easy to use if you are not familiar with the web site, boring design
- It can improve in both navigation and design.
- The departmental libraries have developed personal designs and that makes it more difficult to navigate.
- The UBO website is acceptable
- It is OK
- Easy to navigate
- Borrowing privileges available for people outside the library.
- The students should get some more information about BIBSYS searching
- I hope Metalib will make bibliographia research easier to use
- I think it is ok, but I am not an outside user.
- The website should have better design, not so many links
- English home page is no good. A little more information (text) for Information resources links.
- Better design and navigation.
- The pull-down menus seem unnecessary. Frequently used links should be immediately available.
- That is a large discussion.
- The new MetaLib/SFX will be an important change toward user friendless
- I work on the library and I can this site but we should know what the other users thinks
- The terminology on the website is ok
- I miss a translaion in english
- Clear navigation, easy to use
- For me it is good
- It is easy to navigate ang quite good.
Some comments about UBO website from UiO employees
- I am not happy with the BIBSYS user friendliness
- Norwegian- English questionnaire for English user should be avialable on the website
- Clear , intelligent disposition
- I thing this is quite good but it could be better
- The english webpage is not usable
- The other libraries has a diffrent designs and that is not good
- Where can I find out more about copyright?
- How can I get a book that is not held in the University libraries? How many books can I borrow at one time?
- The english version of the webpage should be moore consistent.
- It is not so clear to understand the navigation of some webpages
- The paths name should be more understandable
- How can a person outside get a job in the Library.
- What kind of computers are available in the Library?
- Can I have a book or journal article sent to me?
- The information about wireless laptop functionality should be avialable
- Who can assist me in using the library? I am a visually impaired user
- How can I get a library card if not affiliated with UBO and how much does it cost?
- Information about using the computer workstations at the Library should be avialable on the homepage
- The word or link to research should be on a librarys homepage
All answers pdf
Age
The 10 most popular links:Teachers
http://www.ub.uio.no/uhs/sok/boker.html
UBO employees
http://www.ub.uio.no/uhs
http://www.ubka.uni-karlsruhe.de/hylib/en/kvk.html
http://www.uio.no
http://www.usit.uio.no/it
« Back
Chalmers University of Technology
412 96 Göteborg ,Sweden
Contact: Anna Brzeska
My webpage on Chalmers
http://dtek.chalmers.se/~d99annab
This webpage URL address: http://hem.bredband.net/annbrz
Göteborg, october 2004