CHALMERS

"WEBSITE USABILITY AND ACCESSIBILITY OF OSLO UNIVERSITY LIBRARY"

Anna Brzeska
Master Thesis 2004
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GOALS

ANALYSIS
>>Library Users
>>UBO Website
>>UBO Site Map
>>Broken Links

METHODS

Questionnaires
>>Part A
>>Part B
>>Part C
>>Questions for the students
Interviews
>Answers empoyees
>Answers students

Card Sort
>>Result Cart Sort

Web servers logs

Usability testing

Accessibility testing
UBO website blind
Accessibility design

PROTOTYPE

WEBSITE REDESIGN
1 2 3 4 5 6 7 8 9 10

RECOMMENDATIONS
1 2 3 4 5 6 7 8 9 10

REPORT


References

>>Books

Glossary

Appendixs

Software


Supervisor


Examiner

arrow right
Questions for the students

Please answer the following questions and give a brief explanation of your answer.
Thank you for your cooperation.

Your faculty:
You are: :Undergraduate Student Graduate Student
Other

Age range 18-24 25-34 35-44 45-54 55+
Gender: Male Female

Years of computer experience 0-3 4-7 8-11 12-15 more

Which of the following best describes your library experience?
First time user
Occasional use (once a month)
Frequent use (at least once a week)
Other:

Which way do you learn best?
Trial and error
By example
Reading documentation
Consult with others
Other:

Which operating systems do you use regularly at home?
Windows 98
Windows Me
Windows XP
Windows NT
UNIX
Other:

Which web browser do you regularly use?
Netscape Navigator
Microsoft Internet Explorer
Opera XP
Other

Are you familiar width our website http://www.ub.uio.no?
Very familiar
Somewhat familiar
Slightly familiar
Never seen it

Is the organization of the library Website understandable?....... not fair good very good excelent
Is the Website easy to use? ............................................................... not fair good very good excelent
Is the screen layout easy to understand? ........................................ not fair good very good excelent
Do you understand the terminology used on the Website?........... not fair good very good excelent
Did you feel like you knew what was going to happen next?......... not fair good very good excelent

If you were to encounter difficulty with using the Website, would you seek assistance?
yes no I do not know
Comments:

Do you known what are the opening hours The Faculty of Law Library ?
yes no
Comments:

Is UMH Library open on Sundays?
yes no I do not know
Comments:

Is it possible to ask a reference question via email?
yes no I do not know
Comments:

Your book is overdue. Can you renew it online?
yes no I do not know
Comments:

Do you know where is the Faculty of Mathematics and Natural Sciences are located?
yes no
Comments:

What was the last thing that you looked for on the Website?
articles books other information
Other:

Did you have trouble finding it?
yes no
If no why?:

Can you easy find other University of Oslo libraries homepages?
Library of Arts and Social Sciences
Library of Medicine and Health Sciences
The Faculty of Law Library
Faculty Library of Mathematics and Natural Sciences
Etnographic Museum Library
Oldsaksamlingen
Sophus Bugge
The Faculty of Theology Library
The Dental Faculty Library
The Departament of Psychiatry Vinderen Library
Nurcing Science and Social Medicine Library
Department of Criminology and Sociology of Law Library
Department of Private Law Library
Department of Public and International Law Library
Norwegian Institute of Human Rights Library
Scandinavian Institute of Maritime Law Library
Scandinavian Institute of Maritime Law, Section for Petroleum Law Library
Norwegian Research Center for Computers and Law Library
Centre for European Law Library
History of Law Collection Library
Astrophysics Library
Biology Library
Pharmacy Library
Physics Library
Geophysical and Geographical Library
Geology Library
Informatics Library
Chemistry Library
Mathematics Library
Botanical Garden and Museums Library
Geological Museums Library
Zoological Museums Library
Comments:

Do you have any suggestions for changing or improving the Library's front door?
yes no
Comments:

Lets say you are writing a term paper and need to find some articles on your topic in scholarly journals. At this point, you know the topic but dont know the titles of the articles or journals. You go to our home page http://www.ub.uio.no/english and look for it. Which of the following links would you try first and which as second?

Resources


BIBSYS 1 2
Databases1 2
Electronic Journals 1 2
DUO Digital publications1 2
Electronic Bookshelf 1 2
BIBSYS Subject Gateway: Resources on the web1 2
Juridisk Nettviser Gateway to Law 1 2
Resources by Subject Gateway to Law 1 2
New Books in the Library w 1 2

If you would expect this link to be called something else, what would it be?
Comments:

Please submit your answers: Thank yoy for cooperation.

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BIBSYS
Chalmers University of Technology
412 96 Göteborg ,Sweden
Contact: Anna Brzeska
My webpage on Chalmers
http://dtek.chalmers.se/~d99annab
This webpage URL address: http://hem.bredband.net/annbrz
Göteborg, october 2004