CHALMERS

"WEBSITE USABILITY AND ACCESSIBILITY OF OSLO UNIVERSITY LIBRARY"

Anna Brzeska
Master Thesis 2004
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GOALS

ANALYSIS
>>Library Users
>>UBO Website
>>UBO Site Map
>>Broken Links

METHODS

Questionnaires
>>Part A
>>Part B
>>Part C
>>Questions For the students
Interviews
>Answers empoyees
>Answers students

Card Sort
>>Result Cart Sort

Web servers logs

Usability testing

Accessibility testing
UBO website blind
Accessibility design

PROTOTYPE

WEBSITE REDESIGN
1 2 3 4 5 6 7 8 9 10

RECOMMENDATIONS
1 2 3 4 5 6 7 8 9 10

REPORT


References

Glossary

Appendixs

Software


Supervisor


Examiner

Website Usability Testarrow right
Part B: Website Usability Questionnaire

Please answer the following questions and give a brief explanation of your answer.
Thank you for your cooperation.
(nr 1 the worst, nr 5 the best)

1.Is the organization of the Website http://www.ub.uio.no understandable?
1 no 2 3 4 5 yes
Comments:

2.Is the Website easy to use?
1 no 2 3 4 5 yes
Comments:

3.Do you find the screen layout easy to understand?
1 no 2 3 4 5 yes
Comments:

4.Do you understand the terminology used on the Website?
1 no 2 3 4 5 yes
Comments:

5.Did you feel like you knew what was going to happen next?
1 no 2 3 4 5 yes
Comments:

6.If you were to encounter difficulty with using the Website, would you seek assistance?
1 no 2 3 4 5 yes
Comments:

7.Have you had any library instruction at UBO, either from a librarian or another instructor?
yes no
Comments:

8.Do you known what are the opening hours at The Faculty of Law Library ?
yes no
Comments:

9.How often have you used the UBO Website in the last week?
0 1 2 3 more
Comments:

10. Is UMH Library open on Sundays?
yes no I do not know
Comments:

11.Is it possible to ask a reference question via email?
yes no I do not know
Comments:

12.Your book is overdue. Can you renew it online?
yes no I do not know
Comments:

13.Do you know where the Faculty of Mathematics and Natural Sciences are located?
yes no
Comments:

14. Do you know where all University of Oslo Libraries are located?
yes no
Comments:

15. What was the last thing that you looked for on the UBO Website?
articles books other information
Other:

16.Did you have trouble finding it?
yes no
If no why?:

17.Please tell us what you think of this Website in terms of navigation and design and ease of use.
it is bad it is good i do not know
Comments:

18.Do you have a favorite Webpage on the UBO website http://www.ub.uio.no?
yes no
Could you please write the URL address of the Webpage.
URL:

19.What is the default browser on your computer at work?
Yahoo Google Hotmail Msn
Other:

20.Can you easy find other University of Oslo libraries homepages?
Library of Arts and Social Sciences
Library of Medicine and Health Sciences
The Faculty of Law Library
Faculty Library of Mathematics and Natural Sciences
Etnographic Museum Library
Oldsaksamlingen
Sophus Bugge
The Faculty of Theology Library
The Dental Faculty Library
The Departament of Psychiatry Vinderen Library
Nurcing Science and Social Medicine Library
Department of Criminology and Sociology of Law Library
Department of Private Law Library
Department of Public and International Law Library
Norwegian Institute of Human Rights Library
Scandinavian Institute of Maritime Law Library
Scandinavian Institute of Maritime Law, Section for Petroleum Law Library
Norwegian Research Center for Computers and Law Library
Centre for European Law Library
History of Law Collection Library
Astrophysics Library
Biology Library
Pharmacy Library
Physics Library
Geophysical and Geographical Library
Geology Library
Informatics Library
Chemistry Library
Mathematics Library
Botanical Garden and Museums Library
Geological Museums Library
Zoological Museums Library
Comments:

21.Do you have any suggestions for changing or improving the Library's front door?
yes no
Comments:

22.Are there any other comments you would like to make?
yes no
Comments:

Please submit your answers ,
Please go to Part C

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BIBSYS
Chalmers University of Technology
412 96 Göteborg ,Sweden
Contact: Anna Brzeska
My webpage on Chalmers
http://dtek.chalmers.se/~d99annab
This webpage URL address: http://hem.bredband.net/annbrz
Göteborg, october 2004